FAQ

 

What is your shipping policy?

All items are delivered via USPS, UPS or FedEx. Standard delivery time to US destinations may be slightly delayed at this time and varies between products shipped from the U.S. and those shipped from overseas. We do not ship to APO/FPO addresses or P.O. Boxes.

Products are shipped from ​warehouses in both the U.S. and overseas therefore some items from one order may be shipped at separate times. You will receive a shipping notification and tracking number when your order has been shipped. 

Shipping Times:

USA products: 2 - 5 business days
Overseas products: 5 - 10 business days

Where do you ship to?

Customers within the United States and U.S. Territories.

What is your return policy?

Peridot Market will except returns within 7 days of delivery. Items must be in new condition and unworn with original tags and clear garment packaging with SKU label. 

All swimwear, bodysuits, intimates, jewelry, face masks, pet supplies and beauty products are final sale and non-refundable.

We do not accept exchanges of any kind. Buyers are responsible for return shipping costs. Please use our contact us form if you need to return an order or if you have questions about your order.

How do I track my order? 

All orders will receive a tracking number which will be sent via email.

What is your privacy policy?

Our privacy notice discloses the privacy practices for Peridot Market and applies solely to information collected by this website.

What Information do you collect, use, and share?

We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. You can do so by emailing us via the contact us page shown on our website.      

What type of security does your site provide?

We take precautions to protect your information. When you submit sensitive information via the website your information is protected both online and offline. Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. If you feel we are not abiding by this privacy policy contact us immediately.